I have worked with a number of clients in the delivery of new STB code and new STBs over my career. I have prided myself that I could work a team to identify bugs that ultimately would be seen as customer defects (the difference between bugs and defects is something worthy of an entire post in itself) and then work out the best resolution and then get it implemented. However I would limit myself to dealing only with a certain type of bug and not real live ones.
Man, those Greedy Cable Companies have some nerve, am I right? Always showing up late, charging us for channels we dont want, under-delivering on broadband speeds. But at least theyre not infesting our homes with bugs! Oh, wait.
Then again, a resolution is clear and simple to these bugs compared to the average timing issue.
